You didn't build a service business to spend your days chasing follow-ups, managing your inbox, and holding every small detail in your head. That's what I'm here for, so you can stay focused on the work only you can do.
Ways to work together
Steady, ongoing support
20 hours, focused scope
40 hours/month, dedicated support
VBM Assist is for people running real, client-facing businesses who have more on their plate than they have hands to hold it.
If you're nodding at two or more of those, this is the right place. Let's talk.
No lengthy onboarding packs or complicated handoffs. We get clear on what matters, set up one place for everything, and start moving.
We start with what matters this week, not a 50-page plan. Together we agree on 3 to 5 priorities and define what done looks like, so nothing gets lost and nothing is assumed.
No more scatter across inboxes, voice notes, and random docs. A single shared space for all requests with clear labels and due dates means faster turnaround and nothing slipping through.
You'll see movement at a glance. Statuses accurate, owners assigned, next steps clear. Anything repeatable becomes a lightweight process so quality stays consistent as you grow.
Pick the one that fits where you are right now, or book a call and we'll figure it out together.
Steady, reliable back-office support that runs quietly in the background while you stay focused on your clients and growth.
Twenty focused hours to clear the backlog, get your systems in order, or power through the prep work before a busy season or launch.
Forty hours of hands-on, fully embedded support every month means your operations, client admin, and day-to-day tasks are genuinely looked after.
Working together isn't about handing off tasks. It's about having someone who genuinely cares that things run well, consistently, without you having to hold every piece together.
No chasing for updates or wondering what's been done. Communication is clear, progress is visible, and you're never left guessing.
The details you used to carry in your head? They live somewhere now. In a process, with a person responsible for them.
Take a day off, be in back-to-back calls, enjoy a proper holiday, and know that the basics are still moving. That's what this is built for.
As your client list grows, your support scales with it. No scrambling to figure out who handles what as things pick up pace.
I built my own fully remote business from scratch with no network, no roadmap, and a lot of figuring things out as I went. That means I understand what it actually takes to keep a service business running, not just what it looks like from the outside. I bring that same care and attention to every business I support.
Mo has been supporting me as my VA for a while now, and honestly, I don't know how I managed before. She keeps my diary in order, handles my inbox, manages client communications, and makes sure nothing falls through the cracks, all without me having to chase or micromanage. What stands out most is that she's proactive. She spots things before I do and just handles them. She's reliable, easy to work with, and genuinely invested in making sure things run smoothly on my end. If you're a busy professional who needs someone organised and trustworthy to support you behind the scenes, I'd highly recommend Mo.
Andy Mellor
Fractional CFO
Book a free 30-minute discovery call. No pitch, no pressure, just a practical conversation about your workload and the easiest first step to give you real breathing room.
You'll leave knowing exactly which tasks I can take off your plate and what working together would look like.